Korean Dictionary
How to say "Customer Service" in Korean
“Customer Service” in Korean is 고객 서비스 (pronounced "go-gaek seo-bi-seu").
고객 서비스
go-gaek seo-bi-seu
Usage & Context
고객 서비스 is customer service provided by stores and online retailers. Korean businesses place great emphasis on customer service quality.
Example Sentence
고객 서비스에 전화했어요.
I called customer service.
How to use 고객 서비스 naturally
Quick answer
The Korean word for “Customer Service” is 고객 서비스, romanized as go-gaek seo-bi-seu.
Usage tip
Shopping Korean usually sounds more natural when you use short polite questions instead of translating English directly.
Common mistake
Do not rely only on the English meaning. Read the Korean example sentence and notice the particles, word order, and politeness level around 고객 서비스.
Pronunciation Guide
고 (go) sounds like 'go.' 객 (gaek) is like 'gaggle' but with a harder 'g' and a clipped 'k' at the end. 서 (seo) sounds like 'saw' (as in 'saw a log'). 비 (bi) is like 'bee.' 스 (seu) sounds like 'soo' but with a very light 's' and a short 'u' sound, like the 'u' in 'put.' The emphasis is usually on '고객' (customer) and '서비스' (service) equally.
More Example Sentences
Suggesting a solution to a problem.
고객 서비스 센터에 문의해 보세요.
Try contacting the customer service center.
Praising a company's support.
이 회사는 고객 서비스가 정말 좋아요.
This company's customer service is really good.
Describing a positive interaction with support staff.
고객 서비스 직원이 친절하게 응대해 줬어요.
The customer service representative kindly assisted me.
Cultural Context
Korean businesses are known for their high standards of '고객 서비스.' It's common for staff to be extremely polite, efficient, and often go the extra mile to assist customers. This emphasis on service quality is deeply ingrained in Korean business culture, often leading to a very pleasant customer experience, whether in person at a store or over the phone with a call center.
Editorial note
We review entries like 고객 서비스 for pronunciation, example sentence fit, and learner mistakes so the page answers more than a direct dictionary lookup.
Reviewed by Min-jung Park, Korean Language Teacher. Updated May 31, 2026. See our editorial standards.
Common Phrases
고객 서비스에 전화했어요.
I called customer service.
고객 서비스가 필요해요.
I need customer service.
고객 서비스가 불만족스러워요.
The customer service is unsatisfactory.
Related Expressions
고객 센터
go-gaek sen-teo
Customer center
문의
mun-ui
Inquiry
직원
jik-won
Staff, employee
친절하다
chin-jeol-ha-da
To be kind, friendly
More Shopping Words
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