Terms of Service for koko ai

Effective Date: January 1, 2025

Welcome to koko ai (“the Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our mobile application, website, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.


1. Eligibility

  • You must be at least 13 years old (or the minimum age of digital consent in your country) to use koko ai.
  • If you are under the age of majority in your jurisdiction, you must have parental or guardian consent.

2. Account Registration

  • You may register using Google Sign-In or Apple Sign-In.
  • You agree to provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Use of Service

  • koko ai provides AI-powered Korean language learning, including conversation practice, corrections, and feedback.
  • You agree to use the Service only for lawful purposes and in accordance with these Terms.
  • Prohibited activities include:
    • Using the Service for illegal or harmful purposes
    • Harassing, abusing, or harming other users or staff
    • Attempting to reverse-engineer or disrupt the Service

4. Content

  • You retain ownership of the content you create (voice input, chat, etc.), but you grant koko ai a non-exclusive, worldwide, royalty-free license to process such content for the purpose of providing and improving the Service.
  • We may use anonymized and aggregated data for research and service improvement.

5. Payments and Subscriptions

  • Some features of koko ai may require payment (e.g., premium plans).
  • Payments are processed securely via Apple/Google In-App Purchases or third-party payment providers (e.g., Stripe).
  • All fees are non-refundable except as required by law.
  • Subscription plans automatically renew unless canceled before the renewal date.

6. Termination

  • You may delete your account at any time.
  • We may suspend or terminate your access if you:
    • Violate these Terms
    • Misuse the Service
    • Cause harm to other users or the platform
  • Upon termination, your access will cease immediately, but legal obligations (e.g., outstanding payments) may survive.

7. Intellectual Property

  • koko ai, its logo, and related designs are owned by the Company.
  • You may not copy, distribute, or modify our intellectual property without prior written consent.

8. Disclaimer of Warranties

  • The Service is provided “as is” and “as available.”
  • We do not guarantee uninterrupted, error-free, or fully accurate services.
  • koko ai is an educational tool and not a substitute for professional language instruction.

9. Limitation of Liability

  • To the maximum extent permitted by law, koko ai shall not be liable for:
    • Any indirect, incidental, or consequential damages
    • Loss of data, profits, or opportunities arising from use of the Service
  • Our total liability shall not exceed the amount you paid for the Service in the last 12 months.

10. Privacy

  • Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

11. Governing Law

  • These Terms are governed by the laws of the Republic of Korea, without regard to conflict of law principles.
  • Any disputes shall be resolved in the competent courts of Seoul, South Korea.

12. Changes to Terms

  • We may update these Terms from time to time.
  • If changes are material, we will provide notice via the app or website.
  • Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

13. Contact

If you have questions about these Terms, please contact us at:

  • Email: jaylee8864@gmail.com
  • Company: koko ai, Inc.